Brad Derstine

16 Lenape Dr, Sellersville, PA 18960
BDerstine@gmail.com
215-804-9721 (Google Voice)

Objective

I'm a versatile IT professional who has made a career out of learning the necessary technologies and tools to accomplish the tasks at hand. I believe in using the right tool for the job so I keep an open mind when it comes to what technologies to use. I'm looking for a company that will appreciate and take advantage of this education and challenge me to expand my knowledge and keep growing as a professional.

Employment History

January 2010 - April 2010
SunGard Availability Services
Engineer/Developer
Philadelphia, PA

• Designed and developed second generation managed services portal
• Technologies used included Python, Django, jquery, html/css, javascript, mysql
• New portal heavily integrated into legacy portal to help migrate functionality
• Used iframes and custom integrations to Remedy ticketing system
• I was responsible for most of the framework and ui
• This was a great extension of my previous position at SunGard

July 2008 - January 2010
SunGard Availability Services
Production Support Analyst/Release Manager/Engineer
Philadelphia, PA

• Windows Server 2003/2008
• Responsible for Tier II support of managed services portal application
• Helped design additional requirements for monitoring, logging, and reporting application issues
• Work with different departments to identify sub-system dependencies
• Other departments include Monitoring, Infrastructure, Product Development, Business Analysts
• Create and update documentation that defines architecture and dependencies
• Created small C#.net application to assist with dependency availability monitoring from IIS
• Developed C#.net application to show current system health for dependencies
• performed some basic Remedy troubleshooting related to the portal (users, ticket integration
• Wrote small, custom C#.net applications for custom projects, mostly SQL data dumps for reporting requests
• Help manage Oracle, Postgresql, MySQL, and MS SQL databases for data integrity
• Assist with code releases including packing, deployment, and testing in a C#.net environment
• Evaluate and troubleshoot code issues in C#.net code base
• Used code revision tools Subversion and Cruise Control to maintain code integrity
• Supported complex .net IIS web server environment, data layer, and other dependencies
• Advised Infrastructure team on changes needed to system and network configurations
• Network changes included DNS, F5 load balancers, firewall, network configuration
• System changes included IIS, SQL server, supporting .net infrastructure
• Created documentation to help evaluate new technologies and testing methodologies
• Managed and supported multiple development environments and code deployment in these environments

Nov 2006 - Feb 2008
Probaris Technologies
Network Admin
Philadelphia, PA

• Linux (Red Hat, Debian), Solaris, Windows Server 2003
• Assumed all roles of IT administration including backups, phones, and data
• Managed the relocation of all IT infrastructure during organization relocation
• Moved server room from 3rd floor to 2nd floor, low downtime, low interruption
• Assist developers with technology questions and improve testing methodology
• Assist users with VPN and wireless connectivity
• Work with marketing to improve website and other technology strategies
• Implemented key IT systems to monitor and report on network and hardware issues
• Used open source and commercial software to replace legacy network systems
• Supported 25 users, locally and remote (DC and Colorado)
• Supported Samba directory services, DNS, Yum/Apt/Up2date, Sendmail/Exim/Courier
• Worked with different virtualization platforms (VMware, MS Virtual Server/PC)
• Managed network infrastructure including router, switches, networking protocols
• Supported mostly Dell hardware

May 2005 - Nov 2006
Answerthink / The Hackett Group
Unix Admin
Conshohocken, PA

• Linux (Red hat, CentOS, Fedora, FreeBSD), Solaris, Windows Server 2003
• Setup and managed the server managed system utilizing MRTG and custom scripts
• Assisted in the migration of Solaris web applications to Linux
• Migrated web server cluster to IBM BladeCenter hardware
• Lead a migration project to VMware to consolidate server hardware and costs
• Worked with different virtualization platforms (VMware, MS Virtual Server/PC)
• Assisted with 5 week Tomcat performance/load testing project
• Performed an actual disaster recovery at DBSI in Bethlehem, PA
• Updated and managed Bash and Perl scripts for backups, monitoring, and code deployment
• Wrote disaster recovery documents and provided information for Sarbox auditing
• Supported 800+ users, locally and remote (Atlanta, Miami, London, India)
• Supported DNS, rsync, Apache, Tomcat, NFS/Samba, Yum/Apt/Up2date, Sendmail, LDAP, SMTP
• Managed Cisco Firewall management, IBM blade center technology
• Supported a variety of Compaq, HP, Dell, and IBM hardware for a variety of projects
• Installed and configured Oracle business suite application
• Managed and supported multiple development environments and code deployment in these environments

Aug 2000 - May 2005
Severn Trent Services
Linux Admin
Colmar, PA

• Linux (Red Hat, Fedora), Windows Server 2003
• Setup and managed the online helpdesk system
• Designed and programmed PHP based Intranet site
• Designed and programmed PHP based file sharing site
• Managed the Siemens PBX phone system and voicemail system
• Written policies and documentation for disaster recovery and Sarbox auditing
• Updated and managed Bash and Perl scripts for backups and monitoring
• Previous positions include first and second level tech support, phone PBX admin
• Supported 100+ users, locally and remote (Texas, London)
• Supported DNS, FTP, Apache, Tomcat, Samba, Yum/Apt/Up2date, Sendmail, LDAP, SMTP
• Assisted with AD administration and the integration of Linux operations within a Windows environment
• Supported a variety of Compaq, HP, Dell, and IBM hardware for a variety of projects

Education

Montgomery County Community College

• 2002-2003
• Computer Science, and other general courses (Java)

Allentown Business School

• 1999-2000
• Management and Marketing Courses

Upper Bucks Vo-Tech School

• 1995-1999
• Business Information Technology

References

Please email or call for references.
I don't want to post these publically online.

References and Word/PDF Versions of this resume available by request. Just send me an email!